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Knowledge Base

Common questions about health insurance for residence permits and travel health insurance, answered in plain language.

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Health insurance for foreigners

What is health insurance for foreigners and why do I need it?
Foreigners applying for a residence permit in Türkiye are required to have valid health insurance for the period of their stay. Health insurance for foreigners is a policy designed to meet this requirement and is valid at hospitals in Türkiye.
How long should the policy be?
The policy must cover the residence permit period you apply for. Policies are usually issued for 1 or 2 years. We will choose the right period together based on your application date and the permit length you request.

Every case is different — ask our advisor for your situation. Ask on WhatsApp →

What does health insurance for foreigners cover?
Basic policies cover inpatient treatment (surgery, intensive care, hospital costs). Outpatient treatment (doctor visits, tests, medicines) can be added as an option. Limits, contracted hospitals and co-payments vary by insurer and plan; your quote shows the details.
Are pre-existing conditions or pregnancy covered?
Conditions that existed before the policy start and pregnancy are usually excluded or subject to special conditions. Tell our advisor about your situation and we will explain the suitable options.

Every case is different — ask our advisor for your situation. Ask on WhatsApp →

What information do you need for a quote?
The identity page of your passport, your date of birth, your address in Türkiye, your phone number and the residence period you want are enough. We prepare the policy quickly. Following up your immigration appointment is your responsibility; tell us your appointment date and we will have the policy ready in time. We serve in Turkish and English.
Will I get a refund if my residence permit is refused?
Yes. If your residence permit application is refused, the policy is cancelled and the premium refunded upon presentation of the refusal letter. Just send us the letter and we will handle it.

Every case is different — ask our advisor for your situation. Ask on WhatsApp →

Get a quote: health insurance for foreigners →

Travel health insurance

What travel insurance do I need for a Schengen visa?
For a Schengen visa application, travel health insurance must have at least €30,000 coverage, be valid in all Schengen countries and cover the full dates of your trip. Our policies are issued to meet these requirements.
What does travel health insurance cover?
It covers emergency treatment and hospital costs abroad due to sudden illness or accident, and if necessary medical transport and repatriation to Türkiye. Depending on the policy, extras such as baggage or flight delay may be included.
What does travel insurance not cover?
Pre-existing conditions, planned treatments, pregnancy check-ups and risky sports (unless specially covered) are usually excluded. Details depend on the policy.

Every case is different — ask our advisor for your situation. Ask on WhatsApp →

What should I do if I get sick abroad?
Call the 24/7 assistance number on your policy; they will direct you to the nearest contracted medical facility. If possible call them first, and keep all invoices and medical reports.
Is my travel insurance refunded if my visa is refused?
Yes. If your visa is refused, the policy is cancelled and the premium refunded upon presentation of the refusal letter. Just send us the letter and we will handle it.

Every case is different — ask our advisor for your situation. Ask on WhatsApp →

Get a quote: travel health insurance →

About us and our services

How can I pay, and are instalments available?
You can pay by credit card, bank transfer or cash. Instalment options and the number of instalments depend on the insurer and the product; your quote shows them.
How will I receive my policy?
Once issued, your policy is sent to you right away by e-mail or WhatsApp; we can also give you a printed copy if you wish.
Who should I call when I have a claim?
In case of a claim you can call us or the insurer's 24/7 claims line shown on your policy. If you call us, we will handle the claim notification and the next steps together.

Every case is different — ask our advisor for your situation. Ask on WhatsApp →

What are your working hours and address?
We are open on weekdays from 10:00 to 18:00 and on Saturdays from 10:00 to 16:00. Our office is in Çorum; you are welcome to visit, or reach us by phone and WhatsApp. Messages left outside working hours are answered on the next working day.
What do you need for a traffic/kasko quote?
For a traffic or kasko quote, the vehicle registration (or the plate and registration serial number) and the owner's ID number are enough. For kasko, tell us about any accessories not fitted at the factory.

This information is general guidance; the terms of your own policy always prevail. Last updated: 21.10.2026.